Customer Testimonials
Everyone I interacted with at Spitzer Subaru was both very nice and very helpful. I had an unexpected car problem while traveling near Dubois, PA. Jared, the service manager, got me in for service almost immediately. Ben, the service technician, did an excellent job. Kudos and Thank You to them both. The service department keeps you fully informed as to progress on your repair. And, in a really nice touch, sends a video clip to your phone showing & describing what’s broken and what repairs/service they recommend. You can see and trust exactly what repairs are needed. The ... Read More Google - Oct 22, 2026
What a shame for Spitzer Subaru. Their service department has taken a turn for the worse. I had to call many, many times and never got an answer. I left messages on the answering service (Ken) asking for a call back. No one from the dealership called back. After finally making contact with them for my 30000 mile service, I was quoted $871 before tax!! (brake, front and rear diff and cvt fluids change). I questioned the total amount for these services and was told I can go anywhere else I choose to get the services. SO I DID! New Motors is ... Read More Google - Oct 21, 2026
Just bought my 1st car from them. It’s the 3rd I’ve ever bought but the 1st through a dealership. They were so helpful and understanding. Ben Morning was great and pointed out his personal favorites. That’s was helpful and walked me through everything. Thank you guys so much for my new ‘21 kia forte!
Everyone was great to work with and helped me find a car I liked in the price range I was looking for
They were very helpful and helped us find what we were looking for they worked with us and got us our new vehicle
They sold me a lemon im dissatisfied car is in garage a lot wrong with it after being told it had a fresh inspection
Been back hear various times for my collision work. Over an over ..did a great job other wise just little things fixing on it for over the year
Our buying experience was exceptional! Gene Pendolino was wonderful helping us to find the vehicle that best suited our needs. Simon Estudante made the extensive paper work almost enjoyable because of his great personality. Thank you so much, guys!!
We purchased a Certified 2023 Ascent Limited from Spitzer, with the excellent help from Saleswoman Melissa Rauch and Sales Manager Blake Sechman. We did find some problems with the vehicle that were missed during it's certification and the above named associates assured us they would be resolved and directed us to the very helpful hands of Alexzandria Zattoni (Azzy) who is doing her very best to help get us sorted out. While at this point the repairs are not completed, we have every confidence that they will be.
Every one was very nice and explained everything that I would ask them.
"BLAKE & MELISSA'S" ETHICS AND TRUE MORAL FIBER HAVE MADE MY 3RD SUBARU PURCHASE BOTH FAIR, PLEASANT AND ENJOYABLE. IF YOU'RE LOOKING TO UPDATE YOUR AUTOMOTIVE NEEDS, LOOK NO FURTHER THEN THE FOLKS AT SPITZER DUBOIS SUBARU. ALL THE "FOLKS" THERE AND SERVICE AND EVEN THE "LOT CREW" MADE ME FEEL LIKE AN OLD FRIEND. AT 79 THEY'VE MADE ME SMILE.
I had an amazing experience at Spitzer Honda in DuBois. Ian Carr helped me buy my new car and he made the whole process easy and painless! I would definitely recommend this dealership for anyone looking to purchase a new car without typical dealership nonsense!
bought a 2016 subaru impreza off of them 02/25, called back 1 week because the front and rear bumper popped off and the front end made a terrible noise (viscous coupler went bad). they informed me there was no warranty whatsoever and they wouldnt stand behind it unless it was happening before sale. i took it to another mechanic. after spending 10,000+ with them 1 year later, havent even went over 95,000 and ive put over 5,000 into it in wheelbearings, cv axles, viscous coupler and the thing looks like a piece of shit because the proper brackets were never in place for the bumper. not to ... Read More Google - Aug 23, 2026
Absolutely amazing service - they were not only efficient with our service but we had loved ones in the hospital in town and they drove us to the hospital when we first dropped off the car and drove the car to us at the end. I cannot stress enough how much they helped our family out
The worst car dealership I’ve ever been to
Thorough an easy to understand Dave Twiddy and Kristin Ross were awesome during our sale, pickup and education of the new Forester
Great experience! We love our new Subaru, if you're looking for a new Subaru, this is THE PLACE to get it!
It was ok They seemed ok, the car is still confusing with all its screens . They seemed to try and sell me more at end of deal with all those contracts .
First time buyer of a brand new vehicle and the team set me up for everything that suited my needs! Garret, Simon, and Sarah were awesome, persistent, and professional 🙂 100% recommend and will be returning for any vehicle serves, needs or questions. Very satisfied
Walked in wanting an upgrade from my 'current' vehicle and Shane greeted me with news about purchasing a new Subaru. After they were persistent with financial Institutes, they got me the car I wanted at a ZERO interest rate and made sure I was packaged up with what best suited my needs 🙂
She answered all questions, was very knowledgeable!! Has a great personality and loves her job which reflects on how she communicates with customers!!
It was a very pleasant no pressure experience from the start. Garrett felt bad because they were extremely busy and was very apologetic about it although it was not his fault. Garrett was a very nice sales person and hopefully he is there the next time I purchase another Subaru.
Friendly, knowledgeable, professional people. First time dealing with them and I would highly recommend this dealership.
I was looking for a pretty specific vehicle/trim and Garrett put in a good deal of effort to help locate it. I appreciate his above and beyond assistance 🙂
Everyone and I mean everyoneat Subaru Spitzer in DuBois was exceptionally friendly, knowledgeable and kind. Absolutely no pressure sales!!
They were easy to deal with. Salesman was friendly and personable. Seemed to be a little understaffed, however it was a holiday.
Dave Twiddy is a Outstanding Person to have in your Corner when Purchaseing a New Subaru for He gose Over and Beyond to get You what you Want and listens to Your Concerns and what You want without any Reservations without Never Meeting Us before Dave Got Us Our
Subaru Outback Wilderness that We wanted So We can Visit All of Our Great National Parks and be able to go off the Beaten Path To See Everything And Beyond Thanks Dave and If Your Looking to get A Subaru Definitely Give Dave a Call Oh would give Dave A Million ... Read More DealerRater - Jul 6, 2026
Great salesman, 3 vehicle purchase in a year . Experience was great also.. always like working with blake on my purchases
There are very helpful See how there services department treats me That's all I have to say right now
Very friendly, helpful and considerate. They found what we were looking for and started our process.
We have dealt with Dave for over 20 years. He has always been honest, helpful, and is an all around great guy. He has always treated us with respect.
Great experience, all around!
Very personable. No pressure sale. Enjoyed working with the entire team and I am very pleased with my purchase.
I was happy with the initial purchase and the friendliness of the personnel. Getting the car ready for my pickup was in good time.
The service was friendly and and everyone was nice and they all work fast to get you in and out as fast as possible
Friendly, fast, thorough and efficient service.. Our deal was ready when we got there and financing took a half hour to complete.
Everyone I spoke with was wonderful and helpful. Got me got of there fast with my new jeep. I love it. Thank you all so much.
Bottom line up front: I fully recommend Spitzer Subaru to anyone considering purchasing a new or used vehicle. My experience at Spitzer Subaru was truly top notch. Melissa was a joy to work with and went above and beyond to ensure all of my questions were answered and concerns were addressed. Simon was a consummate professional and made the final paperwork process a breeze. At no point during the sales process did I feel any untoward pressure to buy or detect any underhanded sales tactics; in fact, quite the opposite was true in that I found the whole Spitzer team ... Read More Google - Jun 20, 2026
Gteat place to buy a suv and sales people are so nice. No.sales pressure
It was a great experience! I sat down with Blake and discussed my budget and what I was looking for. After the first visit I was going to go with a different dealership, as there was a vehicle that fit my budget better there. But Blake contacted me again and worked with me to meet my budget. Gene helped me test drive a vehicle and then helped with the sale. Overall very positive experience.
Did everything in his power to help me obtain financial aid for the vehicle I needed
They went out of there way to help me to get papers signed from the CO owner of my car for a trade in. Excellent service.
Arrives at appointment time being fourth in line. Quick check in and off to Bobetts for breakfast. By the time I got back they we’re taking car to complimentary car was. Was there for oil change and tire rotation
From the buying process to getting our Forester serviced - it was a truly exceptional experience.
Good A Little expensive, and a little slow. I Like the free car wash, very satisfied.
5 out of 5 I was able to show up, test drive a couple of cars, and be out the door in a new car in under 2 hours. Mike at Spitzers Lower 40 was fantastic and made the process really quick and very easy. Without a doubt some of the best customer service skills I have experienced in my 50 years. Thank you all for a great car buying experience
Great customer service. Liked the video showing work. Friendly service reps. Very accommodating waiting area.
Had work done to the forester and it was done in a timely manner Staff was courteous and knowledgeable
Everything was done in a timely manner and I'm very happy It was all great
I was totally taken advantage of during an inspection I will never do business with service again...
Very friendly and very helpful. gave me the best price we could get within reason of my finances and the amount the dealership had put into it.
Spitzer Subaru DuBois as always provided an outstanding service experience from start to finish. My service representative, Alexzandria Zattoni, was exceptional—professional, knowledgeable, courteous, and genuinely attentive throughout the entire process. She communicated clearly, made everything easy, and ensured my vehicle was handled with care. I highly recommend this dealership and especially Alexzandria for truly excellent customer service.
Quick and smooth Simon was very relatable and a super guy. Very honest and thorough.
I was working with Stephen the Internet sale but I met with Gene and was wonderful and explained every step of the process, I love my crosstrek sport hybrid!
Communication was lacking but very appreciative for Lending me a loaner car to get back and forth to work
Always professional, friendly, and educational. The Service Department at Spitzer Subaru and the Mechanics are always on point!
Always professional, friendly, and educational. The Service Department at Spitzer Subaru and the Mechanics are always on point!
Expensive, gave me a quote for one part they said was wrong, but then told me a different part was bad
The service is always super friendly and fast!
I've been very happy with Spitzer Subaru. I've gotten two different cars there and have had cars serviced there. Everyone is very friendly and helpful!
Everyone there was very down to earth and professional at the same time. Great group of people working together there would recommend them to anyone looking to buy their next Subaru
The service at Spitzer Subaru is excellent. The staff does a great job of being polite, helpful and professional. Best of all my car looks and runs beautifully!
Jared was absolutely fantastic. He was very knowledgeable, friendly, and all around a great experience. Will recommend!!
Very good We had a good experience and got what we wanted for our first Subaru
When you go to Spitzer you get treated professionally. I had drive train fluids changed & the mechanic did multi point inspection. He also did a video of future mantinance concerns. I felt completely confident knowing service that I received was done right. Even buying a used car they list the maintenance they did to prep the car for a sale. So you know there's no surprises. Great place.
the kindness and genuine good people i encountered. every person i delt with were easy to talk to, informed, comically and sincere. warm and welcoming when ya first arrive. thank you to all.----Beethoven
They really took care of me they were even willing to match the price from another dealership so I could buy and stay local
David in the parts department saved the day. My son is a student at Jeff Tech in the diesel program . Without getting into detail , he made a mistake while fixing my brother in laws truck . A learning curve let's say. I called the parts department and David was FANTASTIC . He went above and beyond to help with the situation , knowing that mistakes will happen in that line of work. He was knowledge le , sympathetic and just outstanding . Thank you so much ! You saved the day .
Very good Friendly workers who thoroughly explained every step of the process Very knowledgeable and nice
Greeted me as soon as I arrived. Kept me informed of service status. Easy payment. Loved the car wash!
Very pleased with the friendly staff and service
My experience was pleasant! Jared was kind and helpful!
Mechanics failed to top off fluids and failed to pull tires to check my brakes during the multipoint inspection. This is routine and has happened every other time i've went there except this one.
Personnel who I dealt with at the desk knew their stuff. A bit expensive for the work when I showed the invoice to a couple other friends.
service was Fantastic! plus they Washed my car !
I am a single female, felt very comfortable buying a new car from Spitzer. Every single person was super friendly. I would recommend this dealership in a heartbeat. I dealt with Spitzer subaru in dubois now, if only I could figure out all that this car does!!!!
They are very patient and kind people and always answered any questions that I needed answered
Really a pleasure to do business with this dealership. Melissa, the Sales Rep we delt with was so welcoming, accommodating, friendly & helpful as was Simon, & the other employees at this dealership.I'd be a fool not to return for future purchases
Everyone was great then even washed the car The waiting room is also comfortable and the wifi is nice to have
So professional, courteous and efficient. Car looks great as the wash is an added benefit.
Excellent service! Everyone is so kind and helpful. I appreciate how thorough they are when inspecting my Subaru.
Very professional, helpful and courteous.The staff and salespeople are very kind and helpful.They treated us very respectfully.
The inspection was prompt and I viewed a video of the brakes and undercarriage. I did
Everyone was so helpful. Tony was great helping me in every way to get my car. Thank you Tony.!! And Jazlin was great explaining all the paperwork. Thank you Jazlin. Spitzer is a great place to buy a vehicle, they work with your budget. I would definitely buy there again.